It has been a common agreement that modernity is in accordance with convenience and professionalism. In this modern time, all people expect to be able to employ certain healthcare and social services conveniently and to be treated professionally. If one of those two features fail to be accomplished by the service providers, they can always submit their complaint to the respective service providers or to any governmental customer services which deal with the management of such complaints. In England, the service quality of all healthcare and nursing facilities is assured if those facilities can meet the minimum service qualifications outlined by the cqc standards.

CQC or Care Quality Commission is a government institution that deals with the quality assurance of services provided by all retirement homes, nursing homes, healthcare clinics, doctor’s offices, and hospitals. Although all of those service providers are entirely unrestrained to establish their own service regulations such as service cost and staff’s salary, CQC still has a power to oversee those regulations and to establish specific regulations to make them meet the minimum requirements of service providing qualification. If the CQC finds that a certain service provider fails to meet such regulations, it will be warned and given a specific period of time to carry out the accomplishment of such regulations. If after that period expires the provider fails to comply with the regulations or fails to show significant advancement of their care management improvement endeavour, CQC is authorized to close the service.

The regulations outlined by CQC feature several manners that need to be met by the service providers including facility health and safety, risk assessment, documents confidentiality, record keeping, and appropriate medication storage. Therefore, every service provider that wants to be qualified to provide its service in England should regard all of those manners highly and include them in their care plan arrangement.